Trudesk

License: Apache-2.0

Overall rating

6.7

Stars: 1355

Contributors: 26

Trudesk is a helpdesk and support ticketing system designed to simplify customer service and issue management. It offers features like ticket tracking, real-time notifications, and analytics to enhance support team efficiency. Trudesk integrates seamlessly with various communication channels, enabling teams to manage tickets effectively and improve response times.

Key Features

Messaging: Built in private messaging and chat. Users can get responses instantly.
Dashboard: Stay up to speed on your entire workflow with just a glance.
Real time updates: Notifications are sent in real time without ever hitting the refresh button.
API: Well documented API makes it easy to create thrid party apps and plugins.
Mail Check: Tickets can be submitted via email. Trudesk will check the mailbox and convert the message to a ticket.
Customizable: Built with sass, its very simple to change color scheme and branding.

Manuals

Recent updates

Activity

Last update: Feb 17, 2025

Commits (last week)
0
Resolved issues (last week)
1
Merged PRs (last week)
0

Maturity

Last update: Feb 22, 2025

Age
10 years 7 months
Stability
STABLE

Information

Funding

Donations

Programming languages

JavaScript

CSS

SCSS

Tags

ticketing-system

tickets

mongodb

nodejs

helpdesk

trudesk

ticket-management

javascript

issues

cases

support